Employees & Administration

Do my employees have to upload a receipt for Smartcard purchases?Can I give an employee more than EUR 50 per month in non-cash benefits? What happens to the benefit balance when employees leave the company?I would like to schedule the distribution of benefits, how do I proceed?Can I temporarily deactivate employees so that they do not receive any benefits?

Tax & Legal

Does the smartcard meet the tax requirements of a non-cash benefit card?Why is the personal tax ID of the beneficial owner required?What happens to the Benefit balance in the event of HelloBonnie's insolvency?

Registration & Setup

What information do I need to provide for registration?Do my employees need a company e-mail address for HelloBonnie?How can I create a data export for payroll accounting?How do I top up my employees' benefit budget?How do I pay the software fees for using HelloBonnie?Who is the account holder of the benefit account whose IBAN is in the dashboard?First steps for companiesI am having problems with the onboarding process. What can I do?